Complaint information
  • Author: jimboloko
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Micro Center - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Micro Center.

MicroCenter Cambridge, Mass. has put me in an interesting place. Bought a clearance laptop. Was told (when I asked specifically) that it had 9 months of its manufacturer's warranty remaining. Next day, when I tried to register it, I was told that a) the product was already registered and b) there is no remaining warranty. I then examined the "MicroCenter Extended Warranty" that the service rep pushed on me and have discovered that according to Section 13, line X, they will not honor any warranty applied to an item that is not "covered by a full manufacturer's warranty on your date of purchase." I've contacted MicroCenter, Asus, and the Massachusetts Attorney Generals Office. I'm going to sit back and wait until the eve of my final allowed return day when, you guessed it, it will go back to them. Shame, too, as I really like the unit. Can't say that I like the blatant lying and (perhaps criminal) scamming. I hope you get to read this before it's deleted. But, no fear, it's going to Instagram, Twitter, Facebook, etc. of friends and family as well as on every online site that I can find. Contemplating posting the video of my sales associate straight-up lying to me as well as Asus' response

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Complaint author: jimboloko

Offender: Micro Center

Country: USA
State: All USA

Category: Electronics and household app.

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