Complaint information
  • Author: kabm21315
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Samsung - Complaints / Reviews / Scam Reports
iPhone Hotline App Review: Worst Customer Service Ever!!

This is a Complaint / Review about Samsung.

I bought all samsung appliances from Best Buy in October of 2012 and didn't start using them till Dec. when my kitchen was finished. While cooking a piece of chicken in a frying pan my stove popped and cracked. A week later they send someone out who only took pictures to upload. I called customer service the following day to follow up due to the fact they said I can NOT use my stove. They told me it's not covered and they won't repair it! It's cracked from front to back with a slight splinter in the crack which I believe when I moved the frying pan over when I heard the crack it splintered the crack. My range is spotless and there is not a scratch on it!! I take very good care of my appliances!! I am totally frustrated!!

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Complaint author: kabm21315

Offender: Samsung

Country: USA
State: All USA

Category: Electronics and household app.

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