Complaint information
  • Author: kristenk
  • Date: 09.28.2013
  • 0
 (Votes #: 0)

Keurig - Complaints / Reviews / Scam Reports
Excellent customer service - Keurig coffee make

This is a Complaint / Review about Keurig.

We bought an OfficePro Keurig brewing system about 1 year ago & it gave out less & less water, and took forever to brew. I'd try to brew my 10oz cup & would only get 5oz. I made several phone calls to the company, and they were very helpful in trying to help me solve the problem. I can't say enough about their customer service - they are very professional and apologized several times about the brewer's problems. During my last phone call (I think I made 4 calls total), the rep put me on hold for a couple of minutes and consulted with her manager to send us a new brewer. It arrived in 1.5 weeks and works great. I was very happy with the level of attention and how they handled the problem.

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Complaint author: kristenk

Offender: Keurig

Country: USA
State: All USA

Category: Electronics and household app.

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