Complaint information
  • Author: makenithappen951
  • Date: 11.18.2011
  • 0
 (Votes #: 0)

Virgin Mobile - Complaints / Reviews / Scam Reports
Virgin Mobile Refund MIFI Fraud ALERT

This is a Complaint / Review about Virgin Mobile.

Virgin Mobile MIFI department needs to fire everyone and get some honest people who we can clearly understand and won't transfer you to 80 departments and then hang up on you.

I purchased a VIRGIN MOBILE mifi device from BEST BUY priced at $250.00 on July 3, 2011. The sales man that assisted me obviously works for commission because he sold me something I was not at all looking to purchase, but he claimed the device was exactly what I was looking for.

Once I got home and realized the device did none of the things I was wanted, I called BEST BUY and they directed me to VIRGIN MOBILE for tech. help.

The tech described the features of the mifi and I told him that it wasn't what I needed. He advised me to take the device back and get me refund for the device ONLY, then call VIRGIN MOBILE back and get my refund for my wireless card I had to also purchase for the device to work, which cost $50.

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Complaint author: makenithappen951

Offender: Virgin Mobile

Country: USA
State: All USA
Phone: 18778778443

Category: Electronics and household app.

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