Complaint information
  • Author: Texas Woman
  • Date: 08.5.2012
  • 0
 (Votes #: 0)
08.5.2012

eLove - Complaints / Reviews / Scam Reports
Customer Service - product

This is a Complaint / Review about eLove.


I contracted nearly $3, 000.00 for 6 matches. So far the 4 matches, (which they're counting as part of the contract), have been DISASTROUS. I've asked several times to speak with someone in upper management, have written emails to upper management of the department, (in Nebraska), that manages my contract. I've even written the original matchmaker here in Texas. All fell on deaf ears until I talked legal action yesterday. I finally got someone else on the phone. Of the 4 'viable' matches I've been given, I've met 2. They were not what I asked for. One man (that I met) was even unemployed. It is mandatory to belong to this service that you must be employed. He was not. They denied that this was any breech of contract and suggested that maybe I needed to be more clear on my profile that unemployed men would not be acceptable matches. 1 matchmaker even reported that my not clicking with the falsely advertised unemployed man was a 'personality conflict' on my part. Are you kidding me??!!! I could go on with the list of conversations I've had with the matchmakers. I know nothing is guaranteed as perfect in the search for a potential spouse. But you'd think for this kind of money, I could at least get a decent date from this service. They have emphatically refused to give me a refund and tell me some of the bad matches "may" be credited to me in the end and replaced. I know these services are working for some of you out there. You are the lucky ones. Maybe you were able to slap more money on the table and they took your future and feelings more seriously...


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Complaint author: Texas Woman

Offender: eLove

Country: USA
State: Texas
Site: ELove.com

Category: Dating

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