Complaint information
  • Author: Marta007
  • Date: 11.17.2011
  • 0
 (Votes #: 0)

Stream Energy - Complaints / Reviews / Scam Reports
Poor customer service

This is a Complaint / Review about Stream Energy.

This company provides very poor customer service, their gas is almost the most expensive in Georgia and the bill they sent is always incorrect. It takes 40-45 minutes on the phone every month just to establish the right information regarding the gas usage for the month. After a miserable two years with this company I decided to switch to another gas provider in the month the contract will expire. The contract with this company will expire on the 12th of December, 2011 and the other company can take me over only from the 1st of the month. Stream Energy wants to penalize me for $100 for contract bridge. Why was my contract signed by Stream Energy in middle of the month? That will be a mystery I have no answer for. Stay away from this company.

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Complaint author: Marta007

Offender: Stream Energy

Country: USA
State: Georgia

Category: Construction & Repair

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