Complaint information
  • Author: Buffe
  • Date: 11.15.2011
  • 0
 (Votes #: 0)
11.15.2011

HomeEverything.com - Complaints / Reviews / Scam Reports
I would encourage others to avoid them like the plague

This is a Complaint / Review about HomeEverything.com.


On 10/9/2011 I ordered a new Washing Machine. I had shopped several sites and this one had the best price. I had called or chatted with every site I visited EXCEPT this one. My Bad!

After a couple of days, I logged in to check the status of my order, no status - so I called and was told by a live person that it takes 3 -4 weeks for an item to ship! Everyone else was 7 - 10 days.

I patiently waited - while listening to the wife complain about the laundromat. Finally, on 11/8/2011 I again called and again spoke to a live person, who assured me he understood my frustration and he needed to check with his supervisor. He came back on the phone to guarantee me I would have my washer by Friday the 11th or at the absolute latest, Monday the 14th.

On 11/10/2011 I noticed that my checkbook had more money than it should have and sure enough, home everything had done a refund. That is why they got one star. FAST FORWARD TO 11/14/2011 AND MY ACCOUNT IS NOW OVERDRAWN BECAUSE THE A$$HOLES WITHDREW THE $758.19 AGAIN. I THOUGHT IT WAS ODD OVER THE WEEKEND THAT I GOT AN E-MAIL FROM THEM TELLING ME THAT I SHOULD BE RECEIVING A REFUND (THAT I HAD ALREADY RECEIVED 2 DAYS PRIOR) BUT I DIDN'T THINK MUCH MORE ABOUT IT. THEIR E-MAIL SAID IF I DIDN'T GET IT WITHIN A WEEK TO 10 DAYS, I SHOULD INITIATE A CHARGEBACK. DID I THINK TO RETAIN THE E-MAIL, NOPE, I HAD MY MONEY SO I DUMPED THE E-MAIL. I AM SURE THE ATTORNEY GENERAL FOR NYS WOULD HAVE LIKE A COPY OF THAT! I WANT TO TAKE AWAY MY 1 STAR!!!

I called another company and learned from their live person that the washer I ordered was on National Back-order from the manufacturer and had been for some time. They too did not have one in stock. He offered a slightly more expensive model but I chose to continue to shop and then Home Depot sent me an e-mail with their Black Friday Specials.

I got a better machine for less. I ordered it yesterday from their web site and it will be delivered on Tuesday 11/15/2011 - they called me today to confirm! I won't do business with Home Everything again and I would encourage others to avoid them like the plague!

All they had to do to make me a Happy Customer was tell me up-front in one of the several marketing e-mails or when I spoke to them that the washer was on back-order and I would have understood. They didn't, I spent over $100 taking clothes to the laundromat for the month that I waited and the best they could offer was "sorry".


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about HomeEverything.com, press here.
Complaint author: Buffe

Offender: HomeEverything.com

Country: USA
State: All USA
Site: homeeverything.com

Category: Construction & Repair

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^