Complaint information
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Jeremy Prevost
Greenstar Home Services

This is a Complaint / Review about Jeremy Prevost.

Contacted this company to set an appointment for my AC unit. I was having issues with it and it was not blowing cold air.

They scheduled me for an appointment and gave me a 3 hour windows. Of course the tech was late and after spending only 15 minutes checking out the unit he told me I would need to replace it. I asked him what the exact problem was and why we could not just get a new part. He got very defensive and start talking very fast and would not slow down. I have no idea what he was talking about but it worried me enough to get a second quote. He got very angry when I told him i needed to sleep on it.

I called up another company and it they just ended up cleaning the coil and charing me under $200.00. Stay away from this clown company.

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Complaint author: NevadaPissedOff

Offender: Jeremy Prevost

Country: USA
State: Nevada

Category: Construction & Repair

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06.5.15, 08:45 PM

Information of comment
  • Group: Users
  • Registration: 06.5.2015
  • Complaints: 0
  • Comments: 1
Thank you for the review. We are very confident this is not from an actual customer. Our customers can call the office and have any concern handled. We offer 100% satisfaction guarantee and every customer has a direct line to ownership and management if they do actually have a challenge. We handle all concerns real time, no waiting. We are in good standing with the state contractor’s board and the BBB.

We support local charities and also support the seniors in the areas we serve through our Greenstar Cares and Greenstar Senior Rewards programs. We take customer satisfaction as our top priority. Please contact our office and we will gladly refund your money, take care of any challenge you have, and a give you an additional $1000.00 for any inconvenience you may have suffered if you provide proof of actual service.

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