Complaint information
  • 0
 (Votes #: 0)
04.8.2014

Masimo Construction Inc.
Paid upfront and they left without finishing

This is a Complaint / Review about Masimo Construction Inc..


The first time I used Masimo Construction I saved thousands of dollars and they did a good job. The second time he had new employees and they asked for upfront payment and ran off without finishing the job.

In December 2013 I paid upfront $600 of what was supposed to be a $1200 roof cleaning and repair of broken shingles. The workers would spend only a few hours a day pressure cleaning the roof and leave. My wife had to hose off the doors, walls, and walkways every time they left. Finally on the fifth day they came asking for the remaining $600 and they had not even finished pressure cleaning the roof. I complained with pictures to the owner Brad Pollack and his replay was “that part of the roof is not very visible anyways”. Let him deny that. Then they said it was so dirty that I would need to pay for another cleaning if I wanted it real clean. So I knew I was in for an uphill battle and tried to be very polite. Then out of nowhere they just left without finishing the roof cleaning, would not answer or return my calls or emails. Now the back roof portion of my home is still black from the unfinished job. Google how much does a roof cleaning cost and you’ll find $600 is high but in my case they refused to finish the job anyways and just took my money. I filed a complaint at BBB and found his reply stating “he ran us off the job” which was a complete lie and nothing I did or said could be misinterpreted that way, confirming that he know what he did was wrong and does not have a valid reason for running off with my money on an unpaid job.


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Complaint author: Rebolloso

Offender: Masimo Construction Inc.

Country: USA
City: Hallandale
Address: 3140 SW 19th St
ZIP code: 33009-2002
Phone: 9547017425
Site: www.masimoconstruction.com

Category: Construction & Repair

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