Complaint information
  • Author: natalie
  • Date: 01.17.2013
  • 0
 (Votes #: 0)
01.17.2013

24/7 Appliance Repair - Complaints / Reviews / Scam Reports
Al & Brothers Appliance Repair Terrible customer service, no diagnosis and refuse to refund my money!!

This is a Complaint / Review about 24/7 Appliance Repair.


I'm not sure what this company is doing but they say they're "Al & Brothers" appliance repair online but all the paperwork they left me says "24/7 Appliance Repair". Seems fishy to me.

DO NOT LET THESE PEOPLE INTO YOUR HOME! DON'T WASTE YOUR MONEY!!

We were having problems with our refrigerator and called this company. They sent out a technician same day, Alex, came to our house asked us what was wrong, we told him and he said "this is what it is". He did not look at the refrigerator, pull anything apart, nothing. He wouldn't do anything further until my husband grabbed his tools and started taking apart the part the technician said was bad.

We went ahead and replaced the part and it did not fix the problem. When I called them back to have them come back out to actually diagnose and fix the problem they said they couldn't help me. They said they did what they were paid to do. I then said I wanted my money back and they told me that the money wasn't refundable. When I told them that they really needed to do more to make sure their customers were happy I was told that "we don't need to do anything". So, I'm left with a broken refrigerator, wasted more money and now I'm even more upset that I was treated so badly. How do companies with such poor customer service still
exist?? DO NOT USE THIS COMPANY!!!


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about 24/7 Appliance Repair, press here.
Complaint author: natalie

Offender: 24/7 Appliance Repair

Country: USA
State: California
City: Irvine
Phone: 8888848848
Site: same-day-appliance-repairs.com

Category: Construction & Repair

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^