Complaint information
  • Author: chefraphael
  • Date: 09.6.2012
  • 0
 (Votes #: 0)

Sprint - Complaints / Reviews / Scam Reports
SPRINT exit contract - Sprint mobile phone provide

This is a Complaint / Review about Sprint.

I just got off the phone with Christie B. 757-223-3627 the
representative that contacts you when you write a complaint to
[email protected] Sprint .com - Although she is trying to hold on to her professional
cool, she did twisted my story into a mesh of lies. My phone was stolen
out of my car and after I found myself in the Sprint store without help
and fair assistance I strongly felt it was safe to leave Sprint and join
another service provider. Sprint did not disconnect nor track my phone
and failed to assist even so I paid for insurance... She did call back
and back-tracked some "offers" trying to verify my personal data
again... These people are creepy. It is disconcerting how they
professionally manipulate a simple truth into a complex denial of basic
services... All I needed was my phone back, my personal data restored
and human compassion during an unpleassant incident. Instead I am
ingulfed in a conondrum of SPRINT methods and appologethic employees...
I finallly left, joined another service provider since SPRINT provided no fair & timely acceptable solution.

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Complaint author: chefraphael

Offender: Sprint

Country: USA
State: All USA

Category: Computers & Services

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