Complaint information
  • Author: cynthiabowling
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

Hewlett-Packard (HP) - Complaints / Reviews / Scam Reports
Tech Support from Andrea Case #8051693371

This is a Complaint / Review about Hewlett-Packard (HP).


Re: Andrea at TC Case #8051693371

I want to commend Andrea to you as a extraordinary tech support person. I have worked with four other techs (all from the PN location) that were unable to connect to my computer to take control of it to solve my problem. Andrea did it immediately.

She is clearly head and shoulders above most tech support people. I was so lucky to get her. I had just spent an hour on the phone with a tech suport person who was so frustrated with his inability to take control of my machine that he just hung up on me without even giving me a case number.
You should promote Andrea to training the other suport techs that you have hired so that they can also do their jobs.
You have no idea how dismayed I have been ith HP Support in the past.
Cindy Bowling


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Hewlett-Packard (HP), press here.
Complaint author: cynthiabowling

Offender: Hewlett-Packard (HP)

Country: USA
State: All USA

Category: Computers & Services

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^