Complaint information
  • 0
 (Votes #: 0)
02.16.2014

EPROTECH/EXPERTZTECH ripoff

Called me to report that they were Microsoft Support and they were getting serious error messages from my computer. At first I didn't trust them but they gave me identifying information that led me to believe them. (I thought they were actually from Microsoft.) I allowed them to connect to my computer and they showed me what they said were problems. They then said they'd correct it with payment. With some trepidation, I consented to pay them to make the fixes. The following day I could not start my computer; they'd messed up my computer. I called them back and after numerous steps it took a System Restore to make things right. I demanded cancellation and refund of the service plan but they refused on the grounds that I was receiving all of the services (only one thing was actually done, and I didn't accept their antivirus). These people cannot be understood on the phone; they are heavily accented and frequently during the calls shouting drowns out the conversation. ***I am convinced that Eprotech and Expertztech are the same company; the credit card charge says "Eprotech" but the support email is "Expertztech."***


Thank You for reading of this Complaint / Review.
Complaint author: mac1957

Country: Global
State: All USA

Category: Computers & Services

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^