Complaint information
  • Author: Psychlone
  • Date: 01.23.2014
  • 0
 (Votes #: 0)

Microsoft - Complaints / Reviews / Scam Reports
Excel doesn't print colour in duplex

This is a Complaint / Review about Microsoft.

Good day

I and about 1500 people in my organisation have an issue with MS Excel 2007 printing in duplex colour from multiple sheets. I have and Excel document with multiple sheets and multiple pages per sheet. All these pages have colour. The printers (Xerox 7835, 7845, 9303) are on our print server. When I want to print the document that all sheets are printed in colour and duplex, this is where the problem comes in. Only the first sheet prints correctly (as in colour and double-sided) the rest of the sheets print single sided and in black and white.
I have tried different drivers and different printers with the same problem. This is definitely a Microsoft issue as if I open the same document in Open Office, it prints perfectly.

Seeing as my company has paid a HUGE amount of money to Microsoft for an office package. I expect this to be investigated and sorted out immediately.

And NO! I will NOT print each sheet separately or create print macros for each and every workstation.

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Complaint author: Psychlone

Offender: Microsoft

Country: USA
State: All Country
City: WorldWide

Category: Computers & Services

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