Complaint information
  • Author: eahofe
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

Dell Battery Shop - Complaints / Reviews / Scam Reports
Take orders without checking on stock

This is a Complaint / Review about Dell Battery Shop.

Having had the opportunity to buy the product while back home, found a better deal on line. I contacted them, ordered the product, they charged my PayPal and confirmed order and imminent shipping.

Then 3 weeks later I get a message from PayPal saying my account has been credited back money (now on Paypal, and not returned to my credit card by the way).

I email the supplier who then tells me, 'oh sorry, but we're out of stock; but hey we returned the money."

Given that I needed the material now, I've lost 3 weeks.

That they didn't have such immediately in stock, fine, but at least they could tell me when first ordering, there might be an issue - and I could have made contingency plans; and when crediting me back, they could also have contacted me as a courtesy.

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Complaint author: eahofe

Offender: Dell Battery Shop

Country: USA
State: All Country
City: Internet

Category: Computers & Services

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