Complaint information
  • Author: dannadec
  • Date: 10.28.2013
  • 0
 (Votes #: 0)

Hewlitt Packard Co - Complaints / Reviews / Scam Reports
customer service - Illyria

This is a Complaint / Review about Hewlitt Packard Co.

My 19 year old daughter bought a HP laptop from "the official HP website" 15 months ago to go to college. It has been through three hard drives. The frist two times the problem was fixed by HP, but this last time, it was not under warranty. She called HP to express her concern that although the laptop was no longer under warranty, that three hard drives in 15 months seemed unreasonable...she reports that not only was HP not going to help her in any way, she felt that the rep was "condescending and rude". I wonder if it because she is a young woman (the rep was a male). I cant help but wonder if they wouldve treated a middle aged male in the same manner. Do they treat all young women this way? Not very bright on the part of HP...She will be educated, employed, and a consumeer with discretionary income of her own to spend in the next few years...

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Hewlitt Packard Co, press here.
Complaint author: dannadec

Offender: Hewlitt Packard Co

Country: USA
State: All USA

Category: Computers & Services

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.