Complaint information
  • Author: Frank
  • Date: 07.16.2008
  • 0
 (Votes #: 0)

Incompatible cartridges

This is a Complaint / Review about Clickinks.

On 3-2-2008, I purchased ink for my printer. On 3-20-2008, I sent an e-mail stating the cartridges were incompatible with my printer. Clickinks (Miriam) waited until 4-3-2008 (after their 30 day return period) to respond. Before then, on or about 3-29-2008, I shipped the cartridges back to be in compliance with their return policy. On 4-25-2008, I received an e-mail from Clickinks (Debbie) stating once the inks are received into the warehouse they will process it for a refund.

I have still not been credited the $90 I paid for these incompatible cartridges. Clickinks will not respond to my e-mails I sent on 5-18-2008 and 6-5-2008, now over 2 months since I returned the cartridges. This is unacceptable and unprofessional and has taken far too long for what should be a simple refund. This letter was sent to Clickinks on 07-05-2008. Due to Clickinks refusal to respond, it was again sent 07-13-08, the day I am filing this complaint.

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Complaint author: Frank

Offender: Clickinks

Country: USA
State: All USA

Category: Computers & Services

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