Complaint information
  • Author: Downy_Z
  • Date: 11.17.2011
  • 0
 (Votes #: 0)

Genie Bra - Complaints / Reviews / Scam Reports

This is a Complaint / Review about Genie Bra.

I ordered my size (1X) in the Genie Bra. I realized the size was too tight, so I ordered the next size but realized I was going to need the larger size so I ordered the 3 lace ones in the larger (3X), 'cause I thought they were nicer. Well, I got the lace lace once and realized these were also too tight, so called to reordered the original 3 (plus 3) in their largest size. It only took three (3) MONTHS to get them. Their largest size went less than half way around my chest when I held it up to me without stretching it. I wear a 1X. That's the size in my local stores that I buy, and sometimes I can get away with a "normal" size 18. Well, I called customer service and was told I could return all the bras for a full refund. So I returned 12 bras. Then I got an email telling me to return the original three plus three bras. They were already returned and received, so I called. The girl told me I wasn't eligible for a return on the first three lacy bras, but after talking with her, and telling her I'd already returned them, she said she had done a refund on them, however, I have yet to see that. They charged $10 on each set of three bras for "shipping and handling." Nice to make $10 to stuff bras into a plastic bag, then into a manila envelope and put an address on them! I am now having problems with pain in my chest, and I'm sure it's because I tried to wear those small elastic bands around my chest. Nope, I'm not the least bit happy with this company, and since they're not open on weekends, I have to wait (again) till Monday to call them. I was trying to give them time to refund all (well most of) my money. In all, even if I manage to get the last refund, I will have paid $40 for nothing! At this point, I've paid $69 for nothing but a lot of pain around where these things were squishing my chest! Thanks for nothing, and most of the searches for Genie Bra lead to their own ads that they have fooled the search engines into listing. Took me quite a while to find this outlet for a bit of my satisfaction to hope other larger women don't get fooled by these adds. I'm thinking the one large woman they had in the TV advertisement must have worn it for about 1/2 hour before she realized it was cutting off the circulation half way down her chest!

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Complaint author: Downy_Z

Offender: Genie Bra

Country: USA
State: All USA

Category: Clothing & Footwear

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