Complaint information
  • Author: Anonymous Complaint
  • Date: 09.5.2008
  • 0
 (Votes #: 0)

Advance Logistics - Complaints / Reviews / Scam Reports
They are lying on the quoted price thru the phone and charge more after they send the email confirmation

This is a Complaint / Review about Advance Logistics.

I received an email from Barry saying that he had a truck passing by my city and that he would be able to give me an extra discount. So I contacted the number to find out how much it would be. Barry picked up and quoted me $775 with no hidden charges, including the full coverage insurance.

After taking my credit card information for a $200 as a deposit, he told me I would receive an email and that I needed to sign and send back.

Indeed, I received the email but I was not able to open the attachment, as it was a HTML format that would open on an error page. I emailed them back telling them to re-send it under a pdf or word format. I finally receive an email showing that the charges were $837!!!
I immediately called the 800 number and told them that it was not what I have been quoted, but they assured me that it is the amount I agreed with including tax and insurance coverage. I told them that it was not true and that I did not agree on that amount, so I need to cancel. The guy said that it was fine but they would need to charge me for a $100 cancelation fee since it was over 24 hours that I had placed the order. I told them I was not even able to open their attachment. He rudely said that "it was not their problem." AVOID!!! That's the easiest rip-off ever!!! I was in a rush of making a decision so I did not check their ratings, but they actually have bad ratings on the internet as well.
Check this out

San Jose, California

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Complaint author: Anonymous Complaint

Offender: Advance Logistics

Country: USA
State: New York
City: Jericho
Phone: 8008210334

Category: Cars & Transport

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