Complaint information
  • Author: Junio
  • Date: 09.5.2008
  • 0
 (Votes #: 0)
09.5.2008

Original Keyless - Complaints / Reviews / Scam Reports
Charged my Credit card immediately but scammed me, shipped no product just like others

This is a Complaint / Review about Original Keyless.


I ordered a replacement remote for a 1993 Jeep Grand Cherokee Laredo Edition on 8/18/08. They told me that the would ship within 4 Days. Six days later (8/24/08) I finally received an Email claimng that the had just shipped the product. I was charged 82.49 immediately on 8/18/08.

I was also instructed to use USPS track and confirm for any shipping issues on 8/24/08. I have since found as others that the only thing at track and confirm you will find is a bogus electronic shipping confirmation that leads you nowhere. USPS specifically states that this electronic inf in no way verifies nor confirms ACTUAL shipment from the facility.

I had to refund my customer his money for this product for untimeliness of their non existant shipment of product. I have left numerous Emails and called their listed phone number only to get the same voicemail that redirects you to emails that are not answered.

They charge a restocking and return fee of 15%. I have been requesting a refund for not receiving the product and losing a customer. In all fairness I seek to be refunded in full because USPS has no proof whatsoever that the product has been shipped.

Furthermore, their shipping method requires a signature for receipt of the product. I have given several opportunities to reach me by email or phone and have not heard from them. I have reported them to the Arizona BBB and am on standby for them to let me know if Original Keyless responds to a notice they've been sent.

Today, after speaking USPS for about 25 minutes, they've instructed me te file a report with the Postal Inspector first thing tommorrow. I will then notify my Credit Card Institution also. All I wanted was my refund.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Original Keyless, press here.
Complaint author: Junio

Offender: Original Keyless

Country: USA
State: Arizona
City: Prescott Valley
Address: 5450 N. Ardmore Avenue
Phone: 9287723420

Category: Cars & Transport

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^