Complaint information
  • Author: Joseph
  • Date: 02.16.2008
  • 0
 (Votes #: 0)

Murrieta Volkswagen - Complaints / Reviews / Scam Reports
Over charged for simple fuse and battery replacement, by more than $1000!

This is a Complaint / Review about Murrieta Volkswagen.

I was charged $1,269.70 by Murrieta Volkswagen on 7/20/07 for service to a fuse box located on top of my battery. Trusting the dealer would do the right thing, I did not question the charges. The car continued to have electrical problems for several months (i.e. failing to start, losing all power while driving) and I returned to dealership to be charged $284.38 on 2/7/2008 for a new battery. This was lowered from what the dealer originally wanted to charge me almost $400. I was charged $180 to simply replace a car battery. When I insisted this was an overcharge, I was told they would not release my car unless I paid the bill!

Afterwards, I decided to take the car to a friend, an expert in automobiles. He inspected the car and traced the original problem to a $4.00 fuse, which he purchased from AutoZone and was able to install in under 10 minutes. He believes that being charged $804.12 for labor to replace a fuse is an outrageous over pricing of services. I did even need a new battery, even though I was charged $118 for a a normally $40 battery.

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Complaint author: Joseph

Offender: Murrieta Volkswagen

Country: USA
State: California
City: Murrieta
Address: 41300 Date St, Murrieta CA 92562
Phone: 9518946555

Category: Cars & Transport

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