Complaint information
  • Author: LIZ
  • Date: 04.7.2008
  • 0
 (Votes #: 0)
04.7.2008

Capitol Auto Parts
Terrible service!

This is a Complaint / Review about Capitol Auto Parts.


On February28, 2008 I contacted Capitol Auto to replace the broken transmission in my 2005 Chevy Avalanche, I was given the price, and I agreed to it. The transmission was allegedly replaced with a salvaged part - from similar car and only had 19, 000 miles on it. It took them over a week to do it.

On March 20, 2008 - not even 3 weeks after the repair the newly replaced transmission failed again.

On March 25, 2008, 5 days later the car was towed - and on April 1, 2008 I finally got my "fixed " car back, The dealer offered 6 month warranty while the repair occurred, but was trying to charge me another $800 for the labor.

Again, On April 6, 2008 the transmission broke again.

Because of this negligent action I lost time from work as well as the towing charges and replacement vehicle rental charges.


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Complaint author: LIZ

Offender: Capitol Auto Parts

Country: USA
State: Pennsylvania
City: East Bangor
Site: www.capitolauto.com

Category: Cars & Transport

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