Complaint information
  • Author: Thomas
  • Date: 05.30.2008
  • 0
 (Votes #: 0)

Bob and Chuck Eddy's
No support

This is a Complaint / Review about Bob and Chuck Eddy's.

We recently got a new 2008 Town and Country from Bob and Chuck Eddy's in Austintown, ohio and the electronics would turn off intermittently after 4 days. We told our salesman and he saw the problem as soon as we took it over. No doubt we were upset and wanted to make sure it was fixed immediately, the service manager told us that he could not find anything wrong and started to YELL at my wife on the phone letting her know that they were doing us a favor in giving us a loaner van and that it is coming out of their pockets. I don't care if you might disagree with you customer but for the Manager to come on the phone and yell, NO excuses! My wife is so upset from the whole mess, make sure YOU DO NOT BUY ANYTHING from BOB AND CHUCK EDDY'S! The salesman wouldn't even support us even after he saw the power in the van go off!!

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Complaint author: Thomas

Offender: Bob and Chuck Eddy's

Country: USA
State: Ohio
City: Austintown

Category: Cars & Transport

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