Complaint information
  • Author: mfan
  • Date: 02.26.2009
  • 0
 (Votes #: 0)
02.26.2009

American Van Lines - Complaints / Reviews / Scam Reports
over charge $1147

This is a Complaint / Review about American Van Lines.


American van lines is NOT a honest company doing honest business, they are going to OVER CHARGE you! DO NOT use American van lines. Here is my sad story:

11/06/2008, We chose American van lines as the mover to move our house stuff from St. Charles, MO to Broken Arrow, OK.

The actual weight was 2182 pounds. But when the semi arrived, they told us 4136 pounds, if we did not pay them, they would not unload. So we had to pay the driver first, then they unloaded our furniture. We called American van lines immediately that night, they admitted their wrong doing, and promised to refund us the over charged $1147.

But after 4 months, March 2009, they have not refunded us. They say it is their carrier called All distance moving owes the money, this carrier has no one answering the phone... all kinds of excuses...

So DO NOT USE American van lines! You do not repeat my sad story.


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Complaint author: mfan

Offender: American Van Lines

Country: USA
State: Florida

Category: Cars & Transport

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