Complaint information
  • Author: Gunte
  • Date: 11.15.2011
  • 0
 (Votes #: 0)
11.15.2011

United Parcel Service - Complaints / Reviews / Scam Reports
Quality no more - closed UPS Center during day.

This is a Complaint / Review about United Parcel Service.


I'm a small business owner whose company is located in a small industrial park.
I can't wait to retire and UPS is putting the proverbial nail in my coffin.
1) Our UPS center is closed from 1-3 pm.
2) When a delivery is made and I'm not at my business, I request it to be left at my neighbors 30ft away. I complained about the driver not leaving a note stating that the package is next door. I pride myself in quick turn around time to my customers and they should let me know a package is available so can work.
Now the driver is cold to me.
3) I try to get a package out and deliver it before 1PM to get it out yet. That doesn't always work, so I go to my neighbor who is sending out many packages daily, because I'm semi-retired and I'm not going to wait until 3PM to bring the package to UPS. Now my neighbor said that the UPS driver complained that I don't for pickup and that extra packages shouldn't accepted by me and his other neighbor.
I'm losing my appetite for UPS now for they used to be conscienteous neither.
This not done, but perhaps 5 times a month "tops"
Another thing is my shop covers a large area and if I'm not there in a few seconds- very heavy door pounding begins.
Sometimes it can take up to 30 seconds to reach that door. That whole attitude is disrespectful and disgusts me. The sad thing is the driver takes home much more than I do.


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Complaint author: Gunte

Offender: United Parcel Service

Country: USA
State: All USA

Category: Cars & Transport

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