Complaint information
  • Author: dhiarmadas
  • Date: 07.2.2012
  • 0
 (Votes #: 0)

Quality Car Mats - Complaints / Reviews / Scam Reports
Did Not Deliver Color I ordered - Medium Gray Mats

This is a Complaint / Review about Quality Car Mats.

I requested samples from the website, and waited almost 2 weeks to receive. I selected Medium Gray. I placed my order for mats on line. A week later I received an email that the color was on backorder and my mats would be produced in a few days. I received my mats a week later IN A DIFFERENT COLOR than I ordered. I went to the website and saw they no longer carry Medium Gray. I was not informed this color was no longer being carried, they selected another color, which does not match my car. I now have to argue with them to get a full fund. Why would a company manufacturer a product in a color the customer did not order. That is simply horrible customer service.

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Complaint author: dhiarmadas

Offender: Quality Car Mats

Country: USA
State: All USA

Category: Cars & Transport

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