Complaint information
  • Author: unhappydrive
  • Date: 12.25.2012
  • 0
 (Votes #: 0)
12.25.2012

Enterprise - Complaints / Reviews / Scam Reports
Tolls

This is a Complaint / Review about Enterprise.


I received a letter in the mail today telling me I missed a toll charge of $0.30 and there would be a fee of $17. A total of $17.30 would automatically be charged to my card on file. I've left a message at the number provided in the letter and of course received no reply. I do not think this is acceptable and I will be taking action with my credit card company for unauthorized charges to my card. I will NEVER use Enterprise again. The letter starts off with "We continue to look for ways to deliver the kind of service and products that bring customer like you back again." I'm no marketing specialist, but I think you're on the wrong track!


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Complaint author: unhappydrive

Offender: Enterprise

Country: USA
State: Illinois

Category: Cars & Transport

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