Complaint information
  • Author: Michele Dev
  • Date: 08.17.2012
  • 0
 (Votes #: 0)
08.17.2012

Chevy - Complaints / Reviews / Scam Reports
Service

This is a Complaint / Review about Chevy.


Bought in car when it was almost out of warrenty with a noise. The service department says nothing is wrong with the car. A few months later the noise get progressively wrose and now it is out of warrenty. They tell me my tires are bad now and are tring to blame the noise on it. Well if my tires were going bad when I brought it infor service a few months ago than why did they not say something then. Where they Lazy and did not check out the car as they should have or were they trying not to fix it since the warrenty was going to expire soon and the warrentyh included the tires. Could the noise a few months ago have caused the tires to wear more quickly? All I know is that my car now has poblems that could have been prevented if the Dealership service would have throughly looked at the vehicle the first time we brought it in and complained of a noise. Maybe this is a new coporate policy, not to fix things under warrenty. My image of Chevy quality is now dwindling as I wait to talk to the the 3rd customer service person and waisted 1 hour and 45 minutes at the dealer and about 2 1/2 hours of phone calls. That is my time that I looses from their mistake and they want me to incure over $600 in costs that should have been covered under warrenty.


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Complaint author: Michele Dev

Offender: Chevy

Country: USA
State: New Jersey
City: Woodbridge

Category: Cars & Transport

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