Complaint information
  • Author: pdxchase
  • Date: 07.28.2012
  • 0
 (Votes #: 0)

Toyota Financial Services - Complaints / Reviews / Scam Reports
Nightmare Service!!!

This is a Complaint / Review about Toyota Financial Services.

Wow, absolutely disgraceful and shameful service. I financed my car in 2007 and just finished paying it off last month. It should come as no surprise how excited I was to be done dealing with these people; however, they decided to accept my second to last payment without posting it to my account. It has now taken over 2 hours of my air-time (yes, I have limited minutes!) as well as unnecessarily purchasing a $15 copy of a money order that one operator told me he "couldn't find", yet a supervisor found immediately - just to wait almost 6 weeks to get reimbursed for something that THEY did wrong. I feel like I should be able to file theft charges against these people!!! Not only did this nightmare of a situation that caused me to borrow money I didn't have, and have to deal with those idiot operators way past when my account was paid off, but they COMPLETELY IGNORED 3 different address changes over the phone as well as 1 I did on their website weeks before they sent out my title, AND THEY STILL SENT THE TITLE TO THE WRONG ADDRESS!!! Toyota financial is by far the worst company I have ever had to deal with, and I am shocked that they are still afloat considering the way their call-center functions. It just goes to show that they are true vultures, only interested in taking money from you and not providing decent or acceptable service. If you can avoid financing your vehicle with these jerks, I say DO IT!

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Complaint author: pdxchase

Offender: Toyota Financial Services

Country: USA
State: All USA

Category: Cars & Transport

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