Complaint information
  • Author: Don't us UPS Freight
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

UPS Freight - Complaints / Reviews / Scam Reports
Double billing on frieght shipment and they won't correct it.

This is a Complaint / Review about UPS Freight.


I sent a shipment from Point A to Point B. I quoted a price from Point A to Point B. The shipment was picked from Point A sent to the local terminal and forwarded to the destination Point B. However, when I got the bill I was charged for two legs. For the first was from Point A to the terminal and then another charge from the terminal to Point B and not simply from Point A to Point B. This cost me an additional $650 so I was double billed and they said it was a problem in the system and since I didn't contact them within 30 days I am liable for the payment. I ship about 75 pallets per year and I will never us UPS freight again. The customer service is lacking the local salesperson is clueless about the reality how small business operate.


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Complaint author: Don't us UPS Freight

Offender: UPS Freight

Country: USA
State: All USA
Site: ups.com

Category: Cars & Transport

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