Complaint information
  • Author: Banu Pradeep
  • Date: 06.16.2010
  • 0
 (Votes #: 0)
06.16.2010

Jet Airways - Complaints / Reviews / Scam Reports
Baggagle mishandling and wrost customer response

This is a Complaint / Review about Jet Airways.


I travelled in jet airways on 05-jun-2010 from chennai to delhi in flight number 9W 0824. I was travelling till USA. In Delhi I have a connector flight to London in British Airways and from London again a connector flight to Philadelphia, USA in British airways and again from philadelphia there is one more connector flight for me to Erie, USA in US airways.

Jet airways people checked in my baggage at chennai. But they were not able to deliver my baggage within the departure time of British airways flight at delhi on 06-06-2010. I have raised a baggage loss request in US airways after reaching my final destination.

For one week when I called to delhi jet airways baggage team they always said that all my baggages were delivered to British airways.

Then my father who is in India made a phone call to the delivery manager in jet airways, delhi and when they(jet airways baggage team) get a force from their delivery manager they(jet airways baggage team) were able to track my baggage in delhi and surprisingly it is with them(jet airways). When i recieved my baggage finally in USA i came to know that my 1 tera byte portable hard disk and my rechargable battery set were missing in my baggage.


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Complaint author: Banu Pradeep

Offender: Jet Airways

Country: USA
State: Pennsylvania
City: Erie

Category: Cars & Transport

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