Complaint information
  • 0
 (Votes #: 0)

Lies / Poor Customer Service / Bad Service Dept

This is a Complaint / Review about OLE BEN FRANKLIN MOTORS KNOXVILLE.

They promised to have new tires and nitrogen filled. said they were filled with nitrogen. Asked were they got them and it was pep boys, went to pep boys and they said they don't have nitrogen. Then was told we would get a key fob for key less entry and a spare key. 5 weeks still nothing. As well was promised to have paint chips and scratches repaired 5 weeks later still not done. Called and said everything was done and ready to go. Sad they treat customers this way. My first purchase was great a year ago, now there going down hill with customer service and not owning up to there promises and 90% of cars there are wrecked. I won't Be shopping there anymore and taking my business else where. As well I will be returning the vehicle and getting my down payment back, contract agreements were not kept.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about OLE BEN FRANKLIN MOTORS KNOXVILLE, press here.
Complaint author: CHEMLIGHT


Country: USA
State: Tennessee
City: Knoxville
Address: 9711 Kingston Pike
ZIP code: 037922
Phone: 888-274-7929

Category: Cars & Transport

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.