Complaint information
  • Author: DUTCH19608
  • Date: 12.27.2013
  • 0
 (Votes #: 0)
12.27.2013

Advance Auto Parts - Complaints / Reviews / Scam Reports
ITEM NOT THE SAME AS DESCRIBED & SHOWN IN PICTURE

This is a Complaint / Review about Advance Auto Parts.


Purchased one "TOUGH ONE NEW AXLE SHAFT" ASSEMBLY PART # NCV10235. i DECIDED TO PURCHASE THIS PARTICULAR SHAFT DUE TO IT HAVING THE SAME NUMBER OF RIBS ON THE OUTER BOOT TO MATCH THE DAMAGED ONE I WAS REPLACING.
WHEN I OPENED THE BOX AND CUT OFF THE PLASTIC WRAPPING I SOON DISCOVERED THIS AXLE WAS NOT THE ONE AS SHOWN IN THE PICTURE. THIS PARTICULAR AXLE ONLY HAS THREE (3) RIBS NOT 7 WHICH COULD MEAN IT MIGHT BIND, OR CUP WHEN MAKING HARD TURNS. :(LET'S HOPE NOT) EVEN THOUGH IT WASN'T WHAT I WANTED I INSTALLED IT ANYWAY.
ADVANCE AUTO NEEDS TO CHANGE THE PICTURE IN ORDER TO COMPLY WITH THE ACTUAL PRODUCT. TO ME THIS WAS DECEPTIVE ADVERTISING. MAYBE UNINTENTIONAL BUT STILL DECEPTIVE.


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Complaint author: DUTCH19608

Offender: Advance Auto Parts

Country: USA
State: All USA
Address: 257 N Kings highway Street Cape Girardeau MO 63701
Phone: 5733358415
Site: www.advanceautoparts.com

Category: Cars & Transport

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