Complaint information
  • Author: NancJo
  • Date: 12.27.2013
  • 0
 (Votes #: 0)
12.27.2013

www.ftd.com - Complaints / Reviews / Scam Reports
Don't bother choosing because they won't deliver what you ordered anyway. - Blooming and green plants in a basket

This is a Complaint / Review about www.ftd.com.


I selected a red and white miniature rose plant that came with an angel pendant for a cousin who had recently lost both parents and placed my order online. I wanted a PLANT and keepsake rather than a floral arrangement that would only last a few days. A few days later - the day before the order was to be delivered - I received a call from FTD telling me that they no longer had that product available and asked me to choose something else over the phone. Even though I told them I was working and couldn't get online until later that day, they called me again about an hour later insistent that I choose another product. Since I wanted to be sure it was delivered before Christmas, I agreed. I chose another potted plant that was a mixture of greenery and live flowers. but instead they delivered a floral arrangement that had carnations and greenery in a vase. It cost $60 plus a $20 delivery fee and it looked like something that would have cost about $25 at the grocery store. All I received was an apology and then a few days later a 20% off coupon for future orders but there will be no future order for them to screw up. At least with Proflowers, you get what you order.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about www.ftd.com, press here.
Complaint author: NancJo

Offender: www.ftd.com

Country: USA
State: All USA

Category: Cars & Transport

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^