Complaint information
  • Author: laura
  • Date: 05.6.2009
  • 0
 (Votes #: 0)
05.6.2009

DHL
SERVICE

This is a Complaint / Review about DHL.


dear DHL

your company has by far the worst service i have ever experienced. This is

the first time and the last time I have used DHL. next time i order a

package internationally i make sure they do not send the package to me

with DHL. first you neglect to tell me or the shipper that your re-route

service is useless because it went to texas anyway instead of here in nj.

then you told me you would deliver it and you didn't. then another

representative, a rude one i might add tells me that U.S customs took my

package and they don't know where it is. as a matter of fact all of your

representatives are rude and useless. my package should have been here

april 27th. but today is may 6th and still no package. another one of your

representaives had the audacity to tell me you guys are #1 in

international shipping. give me a break. if a merchant only used DHL i

would not order from them. i am warning everyone i know so they will not have

to suffer like i did. you should be ashamed of how you treat customers.


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Complaint author: laura

Offender: DHL

Country: USA
State: All USA

Category: Cars & Transport

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