Complaint information
  • Author: correa5150
  • Date: 05.10.2013
  • 0
 (Votes #: 0)
05.10.2013

Mrs Rices - Complaints / Reviews / Scam Reports
Owner and cashier yelled at me and my mom.

This is a Complaint / Review about Mrs Rices.


HORRIBLE SERVICE! I WAS YELLED AT BY OWNER FOR RETURNING LOW QUALITY FOOD! CASHIER INSULTED MY MOM IN FRONT OF CUSTOMERS!
I have been going to this place for 20 years, but today was the last time. After receiving a poor quality wrap food today, I decided to exchange it. After letting the cashier know about what I wanted, she began to tell at my mother; she began to tell her she was tired of her bringing problems. The only other time we had complained was when he had found a hair inside one of their chicken bowls.

The cashier continued insulting my mother in front of customers and explaining to them what was going on! After what happened I decided to speak to the owner who was present and heard everything that had happened. I thought he would be more understanding, but I was mistaken.

After telling him that today we had received the worst customer service ever and that I wanted to return my food, he said he would gladly do it and that he never wanted to see me or my family again. He went to the register and handed me my money. He then told me "Please tell the rest of your family I never want them here again." Doesn't like food being returned.


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Complaint author: correa5150

Offender: Mrs Rices

Country: USA
State: All Country
City: Chula Vista

Category: Cafes, Bars, Restaurants

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