Complaint information
  • Author: lula
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

McDonalds - Complaints / Reviews / Scam Reports
McDonalds Service in Switzerland , Wil

This is a Complaint / Review about McDonalds.

This week we ate twice in there (once drive in and once in the restaurant) . The Staff and waiting times for the food in Wil Kanton SG are absolutely unacceptable. Staff is totally unfriendly and under the pressure. Food, once you receive it after long time waiting is cold.
Tables are never clean. What more... Today we went late. Decided at midnight to make a visit in Mc.... Again..Long waiting time, restaurant was dirty and messy, staff with opened hairs, covered just by kind of green baseball cap, for to prepare the food....non of all was using gloves or any other equipment to take bread or other food.(not even the duty manager-if i understood correctly, the guy who i saw?)
I am travel a loooot as an airhostess. But in many south American and even asiatic countries at least this hygienic aspect seems to be higher priority than in this place , in Switzerland .
The hightlight was.... Point one o clock they switched off all lights in sitting area where people were still consuming. This happened with any anouncement or comment.
I was working for more than 9 years in gastro branche and more than 5 as airhostesss, but all these facts are making me very uncomfortable and unsatisfactory about Mc Donalds and its quality level. Thanks for reading /listening. Hope strongly something will change in here.

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Complaint author: lula

Offender: McDonalds

Country: USA
State: All USA

Category: Cafes, Bars, Restaurants

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