Complaint information
  • Author: Tiffany
  • Date: 09.5.2008
  • 0
 (Votes #: 0)
09.5.2008

CAPITAL ONE - Complaints / Reviews / Scam Reports
"WE INTENTIONALLY WANT TO JACK UP YOUR CREDIT"

This is a Complaint / Review about CAPITAL ONE.


i opened up an acct over 5 years ago after my bankruptcy, granted they were the first to give me a card however it was all a ploy for them to TRY to make me maintain bad/no credit. for 5 years they did not increase my limit, it stayed at 500.00.

during the course of the 5 yrs i used the automated request for a limit increase and was denied. about 2 months ago i called in and spoke with someone to request a credit limit increase and again i was denied. i asked why and was told that "YOU DON'T SPEND ENOUGH" now i could have hit the floor. now i advised him that if my limit is only 500.00 how much do u all think i'm suppose to be spending. but this is what i mean when i say "they are trying to make me/us have bad/no credit. with that kind of limit i should not spend no more than 175.00 at a time.

so at that point i closed my account with them..i just have had enough. about a month prev i had them drop my interest rate from 18% to 14%.as if that still isnt high enough, after i closed my acct they increased my interest rate to 15%. how the hell can that be done on a closed account. as well still tacking on interest...I need to know am i liable by law to pay the interest on this balance even though i am not using this card and the account is closed? Also i would like to know if they are permitted by law to increase my interest rate on a closed account...Capital one SUCKS!


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Complaint author: Tiffany

Offender: CAPITAL ONE

Country: USA
State: North Carolina
City: CHARLOTTE
Address: CAPITALONE.COM

Category: Business & Finance

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