Complaint information
  • Author: Thomas
  • Date: 03.2.2009
  • 0
 (Votes #: 0)

Advanced Wellness Research
Unauthorized billing

This is a Complaint / Review about Advanced Wellness Research.

Product sounds good and you only pay for shipping for a trial but before the trial arrives another is on the way and they keep charging to your card. You can always tell a scam when it's so difficult to turn off your subscription. You can't do it on the internet it's only by phone. When you call you have to sit through at least 5 minutes of VERY BAD elevator music that is more than loud enough. When you do get so talk to someone you're not sure if they can understand you because their accent will more than tell you if they're in this country, they haven't been here very long. Pretty hard to understand their broken english. My wife got hit by this scheme a couple of weeks ago and noticed it when the second shipment came and was charged to her debit card. She sent all the product back, reported it to our bank and tried to get her money back. It's been over a month and still hasn't gotten it back. She never told me about this till I has also purchased the product. I immediately canceled my debit card and called the 866 number and canceled the order on Monday morning (I had purchased it Saturday night). They of course didn't stop the order as they had told me and I was charged the shipping charge and did receive the trial offer. Hopefully by canceling my debit card I will receive no more shipments and charges.

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Complaint author: Thomas

Offender: Advanced Wellness Research

Country: USA
State: All USA

Category: Business & Finance

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