Complaint information
  • Author: Tired of Retail Bull
  • Date: 11.12.2012
  • 0
 (Votes #: 0)
11.12.2012

Mortgage finance - Complaints / Reviews / Scam Reports
Bad faith. Customer service

This is a Complaint / Review about Mortgage finance.


Approached for loan information like rates, terms, etc. they said I would have to apply and they could answer all that when they get all paper work. Well I over paid appraisal at 750 and should have been in the 450 range. Plus they wanted 20, 000 in closing. Thought I wouldn't catch that. Well I did and chose another bank with lower rates and less than half closing cost. American bank would not release my appraisal so other bank can use. I called regional manager Jason young and he was a complete jerk, yelling at me and accused me of threatening me. You would think he would have tried to save the sell and maybe have a future customer in some fashion with his bank. They are slick and don't trust them.


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Complaint author: Tired of Retail Bull

Offender: Mortgage finance

Country: USA
State: Georgia
City: Atlanta

Category: Business & Finance

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