Complaint information
  • Author: Wipe_out76
  • Date: 09.3.2012
  • 0
 (Votes #: 0)
09.3.2012 - Complaints / Reviews / Scam Reports
Fraudulent marketing

This is a Complaint / Review about

Scoresence uses fraudulent and misleading information to lure in customes to use their service. I was looking to obtain my credit score and this web site offered it for free. After entering my information I was asked for my credit card information. The web site stated that it would put $1.00 on hold on my account which would later be released. They go on to explain that this is for identifying purposes only and that the service is free. The charge is made to your account and then never refunded. Seven days later you are charged for the membership which is somthing around $29.00. In the terms and conditions it explains that when you sign up and give your credit card information you are signing up for a seven day trial period. At the end of this trial you will be billed for the membership if you do not cancel the membership before the trial is up. When you call them which is the only way to cancel your membership you have to sit throight the automated system before you can chose the option to cancel your membership. After less then a minute of time they hang up on you. I did this five separate times before I just chose a different option, finally spoke to a representative and canceled my membership. They refuse to give you money back advising you that everything was laid out in the terms. However they don't have much to say about luring in customes by telling them the service is free and that your credit card is needed only to verify your identity. Stay away from this company, any company that Essex to lure. I summers in by misleading them is not a company that I need to give my money to. I will however file a claim with my bank over the charge . The company thinks its doing the right thing but if you searh the web for their name you can see thousands of other consumers who have had a similar problem with them.

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Complaint author: Wipe_out76


Country: USA
State: All USA

Category: Business & Finance

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