Complaint information
  • Author: Beeping
  • Date: 11.19.2011
  • 0
 (Votes #: 0)

Wells Fargo - Complaints / Reviews / Scam Reports
Fraudulent Checks

This is a Complaint / Review about Wells Fargo.

Awful, awful bank.

I reported my wife and I had our driver's license stolen on October 23, 2011. I informed Wells Fargo immediately and provided them with a police report. I told them to do whatever necessary to protect my account. Two weeks later, someone cashes a stolen check written out to my wife and fraudulently endorsed using my wife's ID at an OUT OF STATE BANK. They cashed it at the teller drive thru. the excuse Wells Fargo providd was that they allow checks to be cashed automatically provided there are funds in the account. This was a forged PERSONAL check that had already been marked as stolen by the owner. I contacted the owner of the check.

Wells Fargo has now held onto over $1000 of our money for the last ten days as they allegedly investigate an obvious forgery. I HAVE NEVER CASHED A PERSONAL CHECK FOR $1000 on this account. NEVER! (before it was Wachovia and frankly these problems did not occur.)

I have attempted on multiple times to determine where Wells Fargo is at on their "alleged" investigation. They push you from call center to call center and typically fail to respond to calls. This, along with Bank of America, IS THE WORST BANK IN THE COUNTRY. I have already begun the process of moving all money out of this incompetent banking franchise. Let this be a lesson to all Americans who supported the BAILOUT. When you support big banks, you support horrible customer service. You support Wells Fargo!

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Complaint author: Beeping

Offender: Wells Fargo

Country: USA
State: All USA

Category: Business & Finance

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