Complaint information
  • Author: hatetd
  • Date: 11.16.2011
  • 0
 (Votes #: 0)

t.d. Bank - Complaints / Reviews / Scam Reports
horrible service lack of keepng up with promise

This is a Complaint / Review about t.d. Bank.

t.d. bank is the most inconvienent bank i have ever used. they are so busy they can only put you thru to an automation because the service reps are "currently assisting other customers"when you call in they give u an option to leave your name and number so they can call you back. it has been 6 months of tryng to contact them to set up my debit card and everytime i leave my name and number nobody ever calls me back. i have been simply tryng to get ahold of somebody from that company from june til november. when i am late paying t.d. bank credit card they call me minimum of 8-10 times a day starting as early as 7:30 am and ending as late as 8:00 pm. clearly they put ALL focus on collecting debts and MINIMUM TO NO focus on customer assistance. the service here is rediculous as they clearly do not have enough time, employees or man power to service all there customers and try and keep up with their "americas most convienient bank" advertisment. as of today i will withdraw all funds from t.d. bank and try and find a bank that is willing to help and support their customers as well as have a real person that you can speak with. very very very disapointed and discouraged with this bank and will inform everybody i talk to of this terrible customer service.

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Complaint author: hatetd

Offender: t.d. Bank

Country: USA
State: All USA

Category: Business & Finance

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