Complaint information
  • Author: JeffWe
  • Date: 11.19.2011
  • 0
 (Votes #: 0)
11.19.2011

Salvation Army - Complaints / Reviews / Scam Reports
Jeff Werne

This is a Complaint / Review about Salvation Army.


Your store in VA Beach off of Lynnhaven charged my 82 yes 82 year old father in law an extra $23.00 dollars for a piece of furniture. Here's what happened. He bought a dresser at your store. As the associate was moving it in the back he broke a piece. The employee said he would fix it. We came in two days later and my father in law said that he knew the guy broke a piece off the dresser so he wanted to look at another one. He found another one for the exact same price (mind you the old dresser was in the store still). We asked an associate and she said that there was no returns but the manager would be in on Monday. My father in law went in on Monday and the manager said that he would exchange it, but would have to charge him $23.00 more dollars since the original dresser had been on sale????? Unbelievable that someone that lives off of Social Security would get screwed over by an organization that is suppose to help needy people. I assure you that Goodwill or another organization will get my clothes, goods and other items that I give to charity every year. You should be ashamed of yourself. I will let everyone I know what kind of organization the Salvation Army really is.


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Complaint author: JeffWe

Offender: Salvation Army

Country: USA
State: Virginia
City: Virginia Beach

Category: Business & Finance

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