Complaint information
  • Author: Thomas
  • Date: 07.11.2009
  • 0
 (Votes #: 0)

Pure Acai Berry
Unauthorized charges

This is a Complaint / Review about Pure Acai Berry.

My wife ordered online the Pure Acai Berry and Bromalite online which said free for 1 month only pay for the $4.99 and $4.95 shipping. I called the same night see order this to cancel any future orders and was told that was done. My wife's account has now been charged $78.81 for Acai Berry and (2) charges of $69.95 for Bromalite and a $29.95 for some club called Life Style and fitness. When my wife got her bank statement and showed the charges I immediately called the phone numbers shown and questioned them. After about 30 minutes I finally talked with a supervisor who stated they would credit my account for the (2) $69.95 within 3 days and then I had to call another customer service number and after about 30 minutes with that person she finally stated the $78.81 would be credited back to my wife's account within 3 days. I then had to call another customer service number regarding the Life Style and Fitness charge for $29.95 and after waiting for them to answer was then told due to the high volume of calls they would have to have someone call me back. The person would not give any other information and did not guarantee when they would call back.

This appears to be a way to scam people out of money and if I had not looked at the account when I did it is hard to tell how much more money they may have taken before it was stopped. I will contact my bank regarding any future charges of refusal from these people.

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Complaint author: Thomas

Offender: Pure Acai Berry

Country: USA
State: All USA

Category: Business & Finance

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