Complaint information
  • Author: Ricky
  • Date: 10.9.2008
  • 0
 (Votes #: 0)

Unauthorized billing

This is a Complaint / Review about Priceline.

Purchased package from Priceline for $437.30, flight, hotel and rental car. Had to cancel and rebook. After spending some time searching for some way to contact them and talk to a human being, finally succeeded and was told no problem as long as booked another package but would probably be a $50.00 cancellation fee. Rebooked for $597.25 the next day. After e-mailing numerous times and spending several hours on the computer finally got a number for customer service. Called and yes the cancellation fee for the $437.30 package was $152.51! I will never use Priceline again!

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Complaint author: Ricky

Offender: Priceline

Country: USA
State: All USA

Category: Business & Finance

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