Complaint information
  • Author: Pissed off in Newark Ohio
  • Date: 11.15.2011
  • 0
 (Votes #: 0)

PNC Checking - Complaints / Reviews / Scam Reports
Transaction Stacking

This is a Complaint / Review about PNC Checking.

My husband and I keep our checking/savings accounts separate and at our own individual banks. I, unfortunately, have been dealing with PNC bank's fraudulent transaction stacking techniques which have caused several OD fees. For example, my husband deposited a check from his bank to my PNC bank on a Saturday. The check cleared his bank immediately but was held for processing by PNC and would be available the next business day. The next business being Monday. WRONG ! PNC held the deposit until midnight Tuesday morning. Normally this would not be an issue, however late Monday night a check was presented to my account and processed well before the other "pending" transactions and the deposit that clearly was listed on my account before the check made it's appearance. However, to obtain the most over draft fees, PNC stacked the transactions by taking the late coming check which was for a greater amount first then the smaller debit cards and lastly the deposit to cover the check. Keep in mind, my checking account already had more than enough to cover the debit card transactions but was a little shy to cover the check hence my husband's deposit. Lesson learned, next time deposit cash. Expensive lesson and for the convenience of not traveling to take cash out from one bank and depositing to another. PNC seen the loop hole and jumped right through it ! Crooks ! I called customer service regarding the fees, they even admitted seeing the pending deposit and the fact they take higher debit transactions first regardless of their order. I've done my research, transaction stacking is common, however holding deposits until after all the debits are processed is not! I will be switching all of my accounts as well as my daughter to another bank. Suck it PNC ! I hope you go under !

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Complaint author: Pissed off in Newark Ohio

Offender: PNC Checking

Country: USA
State: Ohio

Category: Business & Finance

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