Complaint information
  • Author: Ricky
  • Date: 12.24.2008
  • 0
 (Votes #: 0)

Unauthorized charges

This is a Complaint / Review about PayPal.

I Sold a bunch of surplus computer supplies on eBay, and I only ship to a confirmed address. PayPal stated that the address was confirmed, and user verified, and I was eligible for Seller Protection. Well I shipped the item w/ Signature Confirmation and buyer claimed he never got it. PayPal found in favor of the buyer as they do 99.9% of the time (even though I had proof of delivery). The buyer then took the money he made in this scam and closed hi eBay and PayPal accounts, as well as his e-mail account. PayPal told me that since his account is close I'm no longer eligible for Seller Protection, and need to contact the buyer to receive my money. This is ridiculous that PayPal cannot find any way to guarantee me my money. This event sets me bacy almost $150 dollars that I had to take out of my profits and give to the owner of these items as this was a consignment sale.

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Complaint author: Ricky

Offender: PayPal

Country: USA
State: All USA

Category: Business & Finance

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