Complaint information
  • Author: vinikas
  • Date: 09.28.2013
  • 0
 (Votes #: 0)
09.28.2013

PNC Bank - Complaints / Reviews / Scam Reports
BUYER BEWARE my account canceled for complaining about a policy - business account

This is a Complaint / Review about PNC Bank.


I brought a homeless day worker to PNC to cash a check drawn on my account. The Sanford branch manager had the personal discretion to waive the $10 fee and help the guy out, but wanted to be a selfish petty prick and refused. I complained that all their smiley talk about customer service is hypocritical phony lip service. SO guess what? For daring to complain about a policy you might disagree with - they canceled our accounts! Two business checking accounts and a Merchant Service account. How? In the typical way you would expect a machine-like uncaring big bank to act: a form letter in the mail, unsigned because no one had the courage to call or face us. This is the same type of %u201Csmiley customer service%u201D attitude PNC uses when they foreclose and drag grandma out of her house and throw her onto the curb. AVOID PNC and move your money to a local, truly caring credit union. When more of us, the People, do this then the heartless, backstabbing bullies will change.


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Complaint author: vinikas

Offender: PNC Bank

Country: USA
State: All USA

Category: Business & Finance

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