Complaint information
  • Author: Frank
  • Date: 01.17.2013
  • 0
 (Votes #: 0)

Bill Matrix
Fiserv double payment, no refund

This is a Complaint / Review about Bill Matrix.

I paid a utility online using Billmatrix. I received a message that the payment did not go through. The next morning I made the payment again. The following day the payment and they Bill Matrix charge were taken out of my bank account twice. I called Bill Matrix and was told that since I had used the electronic check option I would have to wait 60 days for the checks to clear before they could write me a refund. I told them that this is 2013, not 1903 and that with electronics my checks had already cleared. They ask if I had printed the online notice that my payment had not been accepted. I had not. I did print the conformation number for the payment that was accepted. I will never use Bill Matrix again.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Bill Matrix, press here.
Complaint author: Frank

Offender: Bill Matrix

Country: USA
State: All USA

Category: Business & Finance

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.